Appointments
If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. If you don’t need an appointment within two working days, you also have the option to book, normally up to 13 weeks in advance if this is more convenient for you.
Consultations, either face to face or by telephone, are by appointment only. To make an appointment, either call at reception or telephone 01926 425436, after 8.30 a.m. Ideally, please provide a landline number for telephone consultations. Each appointment is for 10 minutes, including administration time. If you have more than one main problem, you should book a double appointment or appointments on different days.
Nurse appointments are pre-bookable and vary in time depending on the treatment required.
To ensure that the appointment system is managed in a fair and efficient manner, patients who are more than 10 minutes late will be asked to rebook.
Emergency Appointments
If your problem is too urgent to wait for the next available appointment you will be seen at the end of surgery. You will be required to give the Practice Nurse some details and if necessary, you will be referred to a Doctor after the normal surgery. If your problem is not an emergency you will be asked to book a routine appointment.
Appointment Cancellation
Please help us to help you by telephoning us in advance if you are unable to keep your appointment. We can then offer it to somebody else and reduce the waiting time to see a Doctor or Nurse.
Patients who regularly do not turn up for appointments, without cancelling, may be asked to register at another Practice.